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How we work

Every project goes through seven written stages with clear approval points, so you always know where we are and what comes next.

Stages

From new moon to full moon, one stage at a time.

  1. Approved scope

    Pages, features, timeline and price, written down and approved.

    40% booking

  2. Structure

    The page map and content order, before any design.

  3. Design direction

    Colours, type and style, before every page is designed.

  4. Visual approval

    You approve the design in writing before development.

  5. Development on a test link

    You see the site working on a private link before launch.

    30% after design approval

  6. Written acceptance

    You review and accept in writing; we fix what is within scope.

  7. Final payment and launch

    The last payment, then publishing on your domain.

    30% before launch

Payments

Three payments, tied to the stages.

  1. 40%

    At booking and scope signature

  2. 30%

    After design approval

  3. 30%

    After acceptance, before final publishing

Maintenance is billed monthly in advance; provider costs are a separate line.

After delivery

Acceptance, fixes and ownership, three clear commitments.

Written acceptance

We suggest 5 working days for review. Silence is not acceptance: if a review runs late, we reschedule what follows.

30 days of bug fixing

After launch we fix implementation defects within the agreed scope. New features and preferences are separate change requests.

Your ownership

The domain and platform accounts are in your name from the start. Code and data are handed over once the build is paid for, and cancelling maintenance never cancels ownership.

Ready for stage one?We reply within two working days.

Or email us directly: moonsoft.ms@gmail.com